At Skmei.com.pk, we focus on both speed and presentation.

Your order will be delivered within 3–4 working days in our premium protective packaging, ensuring a luxury unboxing experience.

✔ 6 Months Machine Warranty

✔ Secure Nationwide Delivery

✔ Carefully Packed for Safe Transit

Shop with confidence — quality and reliability guaranteed.

Return & Exchange Policy

15 Days Refund / Exchange Policy

At Skmei Pakistan, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we offer a simple return & exchange process.

Eligibility

• We accept returns or exchanges within 15 days of purchase
• Product must be unused, undamaged, and in original packaging
• Watches that are used, scratched, resized, or unwrapped will not be accepted (except in valid defect cases)
• Delivery charges are non-refundable

⚠️ Warranty Policy — Important

✅ Covered under warranty (FeatureWarrantyQuartz Time (Analog)

❌ No warranty provided ( Digital Time / Digital Functions)

Please Note: Warranty is applicable on Quartz timekeeping only. Digital display, digital functions, backlights, and other electronic features are not covered under our warranty policy.

Important Notes

• Customer must return the parcel via any courier service at their own expense
• Refund process starts after we receive and inspect the product
• Refund or exchange will be processed within 2–3 working days after approval
• Damaged or incomplete returns will not be accepted

How to Return or Exchange

Step 1 — Repack the Parcel

Safely repack the product in its original box with all accessories, warranty card, and invoice.

Include a note with:

• Your Name
• Order Number
• Contact Number
• Reason for Return / Exchange

Step 2 — Ship the Parcel

Send the parcel through a traceable courier service.

Once we receive your parcel, our representative will contact you and your refund/exchange will be processed within 2–3 working days.

For any queries, feel free to contact us.

1. For order above Rs 10000 , customer need to pay some advance amount to confirm order.

2. If one of your order return, then our team will ask the advance payment partially to confirm order, otherwise order will not dispatch.